Not sure what’s wrong with your computer? Whether it’s acting slow, crashing, or just not performing like it used to, our experienced IT Service Geeks are here to help. We specialise in identifying and diagnosing both hardware faults and software issues—so you don’t have to guess.
Our comprehensive computer troubleshooting service includes:
System Diagnostics: We run detailed checks to detect faulty hardware, memory issues, failing hard drives, or overheating components.
Software Inspection: From corrupted system files to outdated drivers or malicious software, we’ll pinpoint the root cause of your problem.
Performance Testing: If your device is sluggish or freezing, we’ll test and optimise your system for better speed and stability.
Clear Recommendations: Once we’ve identified the issue, we’ll provide straightforward advice on the next steps—whether it’s a repair, replacement, or software fix.
Call us today to book your troubleshooting session and get your computer back on track—fast, reliable help is just one appointment away.
Facing tech troubles? Our expert Geeks are here to help! We offer both on-site and remote IT support, available seven days a week. Book online today, and one of our Geeks could be resolving your issue before the day is over!
We’ve all been there — a program won’t respond, a device makes an odd noise, or something just isn’t working quite right. It’s frustrating, especially when you’re not even sure how to describe the issue.
That’s where IT Service Geeks come in.
Whether you’re dealing with a confusing software glitch or strange hardware behaviour, our technicians can come to you to diagnose the problem and provide clear, practical solutions. From simple fixes to more complex repairs, we’ll either resolve the issue on the spot or guide you through your best options.
With years of experience in computer troubleshooting and repair, you can count on us to get things back on track quickly and efficiently.
If your computer is unusually slow, refuses to power on, or behaves unpredictably, there may be underlying hardware issues. Our technicians can carry out a full diagnostic to pinpoint the exact cause.
Macs can be particularly tricky due to their compact and integrated design, but we’re well-versed in troubleshooting both Apple and Windows devices.
Unusual noises or sudden performance drops can indicate a failing internal component. Once we identify the issue, we’ll advise whether the faulty hardware should be replaced or upgraded — often improving your device’s overall speed and longevity in the process.
If you’re dealing with system crashes, glitches, or application errors, the problem may lie within the software. We can assess and resolve issues within your operating system or specific programs. Additionally, we’ll provide tips and guidance on how to get the most out of your software to avoid future frustrations.
We also support:
Secure data backup and recovery
Thorough virus and malware removal
System optimisation and clean-up
Corrupted applications can interfere with your workflow or stop functioning entirely. If reinstalling is the best option, we’ll handle it for you — whether onsite or remotely — and make sure everything runs smoothly again.
Connectivity issues can be just as frustrating as a slow computer. We’ll diagnose problems with your Wi-Fi, modem/router, or LAN setup and help restore stable internet access — whether at home or in your office.
From printers and scanners to external drives and monitors, we can help identify and fix problems connecting or syncing your external devices with your computer.
If you’re seeing repeated error messages, blue/black screens, or your system is failing to boot correctly, we can inspect your OS (Windows/macOS) and repair or reinstall it as needed.
Even without errors, your device might lag or take forever to load basic tasks. We can clean up temporary files, remove unnecessary startup processes, and adjust settings to improve speed and responsiveness.
We’ll assist in resolving login problems, password resets, or user profile issues that prevent you from accessing your computer or files properly.
Email not syncing or cloud storage services not working as expected? We can help fix Outlook, Gmail, or other mail apps and configure cloud platforms like Google Drive, iCloud, or OneDrive.
Avoid future breakdowns by scheduling regular health checks. We can review system logs, run diagnostics, and apply updates to ensure your machine is in top shape.
