When tech troubles strike, IT Support Geeks are the trusted experts ready to help—quickly, reliably, and with a smile. Here’s why businesses and everyday Australians rely on us:
Forget the stress of packing up your tech. Our technicians come directly to your home or workplace, so you can get support where and when you need it most.
Book before 10am on a weekday (excluding public holidays), and we’ll send an IT Support Geek to your door the very same day—no delays, no fuss.*
Our team is made up of highly trained experts with real industry experience. That means quick diagnoses, reliable fixes, and minimal downtime.
Computer acting up on the weekend? No problem. Our team is available seven days a week—including evenings and most public holidays.
Our customers consistently rate us 5 stars for a reason—we’re friendly, fast, and focused on solving your problems with care and professionalism.
No tech speak or confusing lingo here. Our Geeks speak your language and walk you through the process in plain, everyday English.
We’re proud to be locally owned and operated. Supporting IT Support Geeks means supporting Aussie jobs and businesses.
Our pricing is location-based and billed in simple, transparent half-hour blocks (with a one-hour minimum). Most issues are fixed in under an hour, and any extra time can be used for training or help with other tech needs. Emergency same-day services are also available for a small premium.
Absolutely. IT Support Geeks help both home and business users—from simple device setups to complex tech repairs.
We provide on-site and remote tech support, covering issues like:
Device setup and troubleshooting
Virus removal and system security
Internet and Wi-Fi connectivity
Data backup and recovery
Software installation and updates
Network setup and optimisation
With hundreds of technicians across Sydney, there’s a high chance we cover your area. Contact us to find out or let us know your location so we can notify you when we’re servicing it.
Super easy. Just call our hotline at 1300 302 872 and our friendly Customer Service team will guide you through it. You’ll get an SMS confirmation with all your booking details.
Yes. Our technicians are trained to explain everything in plain English—no confusing tech talk.
We’re available:
Monday to Friday: 8am – 6pm
Weekends & most public holidays: 9am – 4pm
Mon–Fri: 8am–6pm
Sat: 9am–4pm
Sun: 10am–2pm (AEST/AEDT)
We’re open most public holidays too!
We accept cash or credit card. For credit cards, we securely process your payment after the service is complete. Business clients can apply for invoiced account terms.
Our time-based pricing covers support for all your devices—no separate charges for each one. You can have a Geek working on multiple issues during the same session. Hardware and software costs are extra, but we offer competitive pricing.
Most services are completed within an hour. If it’ll take longer, your Geek will explain why and provide an estimate before continuing.
If offsite repair is needed, we’ll provide a quote and keep you updated. You’ll sign a quick form authorising the hardware removal.
No problem—just give us a call at least 24 hours before your appointment.
Yes, without locking you into contracts! We offer prepaid hourly blocks at discounted rates. No callout fees, no expiry date, and flexible use for remote or onsite support.
Yes! We provide personalised training for individuals and groups—whether you need help with basics or advanced features.
Our technicians carry commonly needed parts, and if something isn’t in stock, we’ll get it fast. Hardware and software purchases can be included as part of your service.
We recommend regular backups and can help set them up. If you’ve already lost data, we offer onsite and lab recovery options.
Yes—we guarantee:
Technical Expertise: If we can’t fix or diagnose due to lack of expertise, there’s no charge.
Service Quality: If the problem wasn’t resolved correctly, we’ll fix it at no extra cost.
Whether you’re a home user or a business in need of ongoing IT support, IT Support Geeks is your trusted partner in tech.
Need help now?
Call us on 1300 302 872 to book your appointment or request a quote.
*Conditions apply.
Facing tech troubles? Our expert Geeks are here to help! We offer both on-site and remote IT support, available seven days a week. Book online today, and one of our Geeks could be resolving your issue before the day is over!
Customer satisfaction is our top priority. We continuously monitor and review our technicians’ performance to ensure the highest standards of service. If you are ever less than 100% satisfied, we encourage you to reach out — we’re committed to making it right! Contact us.
In cases of severe damage, it may be more cost-effective to invest in a new computer rather than proceed with repairs. If this is determined during the service, you can make the most of the technician’s time by having them back up your data. We can then schedule a follow-up visit to assist with transferring your data to your new device and setting it up for you.
As most repairs are completed within an hour, we encourage our customers to take advantage of any remaining time. Please refer to the checklist above for suggestions on additional services your technician can assist with during this time.
Most repairs are typically resolved within the first hour. However, if the technician anticipates that more time will be needed, they will usually inform you within the first 15 minutes. The technician will present you with available options, allowing you to decide how you would like to proceed.
Our same-day service fee ensures we are available seven days a week, including holidays, with additional technicians on standby to handle your emergencies. If you don’t require immediate assistance, we can usually schedule a visit for the next business day at no extra cost.
Charging a one-hour minimum allows us to dispatch a technician to your home or office without adding separate travel fees. This ensures we maintain a high standard of service that sets us apart from competitors. Plus, all work is backed by our IT Service Geeks Promise and Guarantee.
+ Where I can download Authentic Computer OS?
Here are some essential Authentic links to downloads Microsoft Windows OS and Apple MacOS: https://www.microsoft.com/en-au/software-download
